Use of any EXECUBUS services or vehicles is subject to the following TERMS and CONDITIONS without exception. Failure to adhere to these terms and conditions will result in termination of service and the vehicle/s will be recalled with immediate effect, no refunds shall be given.
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PAYMENT PROCEDURES
1. EXECUBUS only accepts BANK DEPOSITS, BANK TRANSFERS, INTERNET TRANSFERS, ELECTRONIC TRANSFERS or CASH PAYMENTS.
2. We DO NOT accept personal cheques, company cheques, bank guaranteed cheques, cashiers cheques, autobank cheques or any other type of cheque. We do not accept cheques of any kind deposited into our bank account. We DO NOT accept debit or credit cards.
3. Your reservation request form, your deposit and all conversations only constitute an offer by yourself. Until we have accepted your payment and most importantly your offer, in writing, no contract is deemed to exist.
4. EXECU BUS requires a non-refundable deposit indicated on your invoice, to be paid into our bank account and a facsimile of deposit or transfer, the quotation and a signed Terms and Conditions form to be sent to us, before a booking will be accepted.
5. Provisional bookings are only valid for 24 hours, if you have not paid a deposit within this time, you will lose your provisional booking.
6. Bookings will only be considered for confirmation if the non-refundable deposit is reflected on our bank statements. We cannot be held responsible for bank delays or any other type of problem that may prevent the deposit amount reflecting on our bank statements.
7. The deposit is non-refundable, non-creditable, non-transferable and on a first-come first-serve basis.
8. You may pay the total amount quoted before the trip.
9. A 100% cancellation fee will apply to bookings cancelled or altered after 48 hours from time of booking. Any alteration or cancellation must be made in writing and must be confirmed by EXECUBUS in writing.
10. The specified FINAL DEPARTURE TIME is FINAL, EXECUBUS will not wait for passengers that are not in the vehicle/s at the specified final departure time, regardless if passengers are not accounted for, for whatever reason.
11. The balance of payment is payable in CASH to the driver when the vehicle first arrives.
12. No negotiation of price, duration, times or service will be accepted at this point by the driver, unless EXECUBUS is contacted directly to provide a quotation for these additions or changes. Agreed to additions or changes must be paid at the latest to the driver in cash before the vehicle departs. Any changes to the confirmed schedule, must be made with EXECUBUS National Reservations on , arrangements made directly with drivers without the knowledge of EXECUBUS Central Reservations can not be guaranteed and may result in early termination of the service.
EXECUBUS USAGE
The vehicles used by EXECUBUS are extremely costly and at no time will the vehicles, passengers, drivers or members of the public be placed at risk due to inappropriate behaviour of vehicle occupants. All vehicles are strictly non-smoking.
13. EXECUBUS reserves the right of admission to its' vehicles and reserves the right to electronically track, record and monitor its' vehicles.
14. Customers will ensure that they are satisfied with all aspects of the vehicle before a deposit is paid. Vehicles interior, exterior, dimensions, functions and capabilities can be viewed on the EXECUBUS website at www.execubus.co.za , or arrangements should be made to view the vehicles.
15. Any criminal act performed by vehicle occupants will result in immediate termination of the service without refund and removal of ALL occupants and a criminal charge being laid with the South African Police Services (SAPS).
16. Drunken and disorderly behaviour by occupants in or outside of the vehicle will result in immediate termination of the service without refund and removal of ALL occupants and possible drunk and disorderly charges being laid.
17. Any damage caused by vehicle occupants to the vehicle or items within the vehicle, must be paid for immediately or will result in the immediate termination of the service without refund and removal of ALL occupants and may result in criminal charges being laid for destruction of private property. Broken glasses will be charged for at R75 per glass and decanters at R225 per decanter. Other items will be assessed by the driver at replacement value.
18. Any verbal or physical abuse of EXECUBUS drivers or employees, members of the public or other customers will result in immediate termination of the service without refund and removal of ALL occupants and possible criminal charges being laid.
19. EXECUBUS cannot and will not be held responsible for any theft or loss of possessions or belongings whilst providing a service.
20. Customers are advised not to leave any personal belongings and valuables in the vehicles and not to leave any personal belongings and valuables with drivers or other EXECU BUS employees and do so at their own risk. No refunds will be given for beverages left in a vehicle after a service.
21. EXECUBUS or its' drivers may from time to time request that customers provide directions to their destination. EXECUBUS or its' drivers will not be held responsible for not getting to a destination on time if incorrect or incomplete directions are supplied by the customer or if no directions are supplied.
22. Due to parking issues at JHB International Airport, drivers cannot leave the vehicle to meet passengers in the arrivals lounge, please send with an agent to meet the passengers or instruct passengers to meet the vehicle at the drop off area in front of the bottom terminal.
23. No food, drinks or consumables may be brought into a EXECUBUS vehicle by passengers unless by prior written agreement.
24. Customers may neither offer nor give drivers any food or beverages especially alcohol at any time whatsoever for whatever reason.
25. EXECUBUS reserves the right to charge a cover fee of R100/vehicle for any drinks that it authorises passengers to bring into its' vehicles.
26. Unusual dirtying including but not limited to vomiting in the vehicle will result in a minimum charge of R650, payable immediately upon the request of the driver, or the service will be terminated without refund and removal of ALL occupants.
27. All equipment electronic or other, within the vehicle shall only be operated by EXECUBUS employees.
28. EXECUBUS will not be held responsible for acts of God, acts of nature or circumstances beyond its' control.
INDEMNITY
EXECUBUS makes no representations or warranties of any kind, express or implied, as to information, materials, products or services that it provides. To the full extent permissible by applicable law, EXECUBUS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. EXECUBUS will not be liable for any damages of any kind arising from the use of its services or vehicles, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
I, _________________ have read, understood agree to, accept and will abide by the above TERMS and CONDITIONS and will ensure that all passengers do so without exception.
Signature ___________________ Date ______________ Place_________________________
Terms & Conditions



